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For orders shipping within UK please allow up to 5-10 business days. Everywhere else is normally around 15 business days, depending on the destination and customs processing.
We will do everything we can to accommodate changes to an existing order, provided it has not already shipped. Please send an email to firstname.lastname@example.org and include your name, order number and the change you would like to make.
If there is a fault with an item, or you feel a need to return an order, please send an email to email@example.com within 14 days of receipt, along with your order number and details of any issue.
Please note: When returning an item, Calm & Ready takes no responsibility for the item whilst it is in transit. To qualify for a refund or exchange, all items must have their original tags intact. Any items sold under sale or promotion are non-refundable.